BUY YOUR PACKAGE IN ADVANCE AND BE THE FIRST TO RECEIVE THE PHOTOS! With the advance package, you guarantee all your high-resolution photos at the event at a discount and you still start receiving the photos before the event is on the air.Attention: After removing your test kit, you must enter the proof number to take effect the package. Access the My Orders section on our website or in the Fotop app and enter this number to receive your photos. Delivery of the photos: Download your photos directly through the app, in addition, in your registered e-mail, you will be notified when your photos are available for download. The photos can be delivered within 3 days after the publication of the event, in high-resolution digital format (3,000 pixels on the largest side). Note: The minimum number of photos guaranteed in the package is 10 photos per athlete. After entering the number, the package becomes personal and non-transferable. If you find photos of yourself among the unidentified files, you must contact sac@fotop.com.br, stating the code of the photo (s) (located below the photo) within 7 days after the event in order for your order to be reprocessed.Cancellation and Refund Policy:If you wish To cancel the order, the request must be made up to 3 days in advance of the event through the e-mail sac@fotop.com.br. There will be no cancellation after this period. If you do not have the minimum quantity of 10 photos offered, you must request a refund within 30 days after the event through sac@fotop.com.br. Refund requests will not be accepted after this period. Refund and cancellation will be made within 30 days of the request using the payment method used in the order.